PRIVACY POLICY

Last Updated: December 25, 2025

MLD IB, dba: 2in1 AI ("Company," "we," "us," "our," or "2in1 AI") is committed to protecting your privacy and ensuring you have a positive experience on our website and services. This Privacy Policy explains our information practices, what data we collect, how we use it, and your rights regarding your personal information.

Third-Party AI Service Notice

AI Processing: We utilize third-party AI services (including x.AI API/Grok) to provide AI chat functionality. When you use our AI features:

Your prompts and chat messages are transmitted to third-party AI providers for processing
Third-party AI providers have their own privacy policies and data handling practices
We do NOT control how third-party AI systems process, store, or use your data
2in1 AI acts solely as the interface - we are NOT responsible for third-party AI data practices

Independent Service: We are NOT affiliated with, endorsed by, or sponsored by x.AI or any other AI provider. We are an independent platform that integrates third-party AI technology.

Third-Party Policies: Please review the privacy policies of our AI providers:

x.AI Privacy Policy: x.ai/legal/privacy-policy

Your Responsibility: By using our AI features, you acknowledge that your data will be processed by third-party AI systems and you accept the risks associated with third-party data processing.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

Account Registration: Name, Email address, Password (encrypted), Phone number (optional)

AI Interactions: Text prompts you provide to the AI, Chat history and conversations

Payment Information: Processed securely through Stripe - we do not store full credit card numbers

1.2 Information Collected Automatically

IP address and device information
Browser type and operating system
Usage analytics (pages visited, features used)
Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

Providing and improving the Service
Processing payments and subscriptions
Sending account notifications and updates
Customer support and technical assistance
Improving AI model performance (anonymized)
Complying with legal obligations

3. DATA SHARING

We Do NOT Sell Your Data.

We may share data with:

Payment processors (Stripe)
AI service providers (x.AI for chat functionality)
Analytics providers (Google Analytics)
Law enforcement (when legally required)

4. YOUR PRIVACY RIGHTS

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications
Export your data (data portability)

To exercise these rights, contact us at: help.2in1ai@gmail.com

5. DATA SECURITY

We implement industry-standard security measures including SSL/TLS encryption, secure password storage, and regular security audits. However, no system is completely secure. You acknowledge the risks inherent in internet communication.

6. COOKIES

We use cookies for:

Essential functionality (login sessions)
Analytics (Google Analytics)
Preference storage (settings, language)

You can control cookies through your browser settings.

7. CHILDREN'S PRIVACY

The Service is not intended for children under 18. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it immediately.

8. CONTACT US

Email: help.2in1ai@gmail.com
Mailing Address:
MLD IB
dba: 2in1 AI
107 Keystone Lane
Hendersonville, TN USA

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